Package and postage rates
UK, Scotland and Northern Ireland
Free shipping from £69
- Seed only orders are charged £ 2,95
- Standard products are charged £ 4,95
- Large parcels are charged £ 6,95 (e.g. organic soft fruit plants and shrubs)
Despatching & Delivery Time
We despatch seed and parcels within 1-3 working days from Monday to Thursday with tracked Royal Mail.
If an item you have ordered which was showing as ‘in stock’ at the point of order, is now showing as ‘out of stock’, please rest assured that you will still receive your item.
Pre-Ordering Items
Some of the items we sell are seasonal and not available to be despatched straight away, however they may be available to pre-order. For example, we will send out plants, seedlings and bulbs at the best time for planting. If you pre-order a plant or seedling, it will be grown for you to the correct size as advertised.
If you combine pre-order items and items that are in stock in 1 order, we’ll despatch all items at once as soon as the pre-order items are available and in stock. Should you prefer to receive the items that are in stock earlier, we would have to charge 2 times for delivery costs.
Please let us know in the comments on your order or place 2 separate orders. Items available for pre-order will have the expected delivery on each product page on our website. Please note these times may be subject to change due to unforseen circumstances, such as product availability or adverse growing conditions. We will contact you if there are any significant changes to the expected delivery date of a product you have ordered.
To pre-order an item online, simply add your chosen item to your shopping basket as normal and proceed with payment. Payment will be processed at the time of despatch.
Items listed as Out of stock
If a product is listed as out of stock, this means a product is out of season and you are unable to purchase that item at the present time. It may mean we are out of stock and are not sure if we can get more, or it may mean we have completely sold out for the current season.
If you have already pre-ordered an item that subsequently changes to Out of stock, don’t worry! You can still expect your item on the published date seen at time of ordering – it simply means we can’t sell any more. We will get in touch with you if there is any significant change to your order or delivery date.
For some products, you can register your email address for notification of when a product is available to order (either it is back in stock or available to pre-order). Please note, we cannot guarantee any product will definitely become available to purchase again.
Often towards the end of the season, due to the popularity of certain items, we have quite a quantity of items in our current catalogue that become unavailable to purchase. For the most up-to-date stock information on a product, please see the individual product pages on our website.
Tracked deliveries
All orders are tracked deliveries executed by Royal Mail. After despatching your order you will receive an email notification from us with detailed information about your delivery including the tracking reference number of your parcel. You’ll be able to click through from this email directly or use the Royal Mail local website to track the status of your parcel .