Contact us

You’re welcome to contact us directly with any queries about your order or return as well as for further information about plants, bulbs and lifestyle products we supply. 

If you’re looking for shipping details, payment options, our return & return policy or planting information, you may find the information you need on our Help & FAQs page.

Mail us 

Send an email to with any queries or questions you have and please provide us with your order number. We aim to reply on your message within 48 hours.

Phone us

You can reach us from Monday to Friday from 9.00 am till 5.00 pm on 01395-567501.

Contact form

Our location

We are an online store only, based in the beautiful seaside town of Sidmouth in Devon – United Kingdom. 

Organic Gardener
Passaford Farm
EX10 0NL Sidmouth
United Kingdom

A company of Primrose Trading Ltd.

Free delivery

Purchases over £ 69

Return within 14 days

You have 14 days to refund

Only good products

Over 500 ECO garden products

Secure & Safe payments

Visa / Mastercard / PayPal